Review by GreenEnvy22
Good "Prices and cap ceiling are good. Speeds have been fixed"
- Location: St Catharines,ON
- Cost: $45 per month
- Install: about 7 days
|Pre Sales information:|
Value for money:
I got Iktel in the late summer, and for a couple months it was great. Speeds were quick and it was reliable. Then starting in October/November, speeds began dropping massively. Speedtests were getting a max of 6-7Mbps instead of the 16 they were a couple weeks earlier. Uploads remained at the proper 1Mbps.
Allan, the owner/operator, said they were oversold/congested, and that they were upgrading the connection by the end of November. That upgrade did not fix any issues, they actually seem worse now. If I have a download going, my wife often can't even surf any webpages, she keeps getting timeouts. Speedtests show sub 2Mbps frequently.
Update June 2012: A few weeks after my initial review (several weeks ago), Iktel solved the issue. They say it was a Cogeco issue. Since then, speeds have been good, and reliability has been good too. My only remaining complants with Iktel are that tech support isn't very good, and the website is a mess. But I can live with those because the price and performance is good.
member for 3.6 years, 962 visits, last login: a few hours ago
updated 2.7 years ago