Review by odie15
- Location: Suisun City,Solano,CA
- Cost Contract price not specified.
|Pre Sales information:|
Value for money:
(ratings below consensus)
I was talked into Exede by one of their salesmen. I was told by him if I was
not happy with the service simply cancel and there was no risk. I was also
not told about data caps. So I tried it. Installation technician had to come
back the next day as he did not have the mount for the dish, Ok no biggie.
Tech shows up the next day and during installation I ask him what if I am
not happy. Same answer from him as the salesman. I tried it for a week and
it was not as fast as my ATT dsl so I canceled the service. They tell me I
still have to pay for the one year contract I am obligated to. No one ever
mentioned that either. I talked to manager and he contacted the corporate
headquarters. "Sorry.nothing we can do for you" Total B.S.
Tony Oddo JR
member for 1.7 years, 0 visits, last login: 1.7 years ago
updated 1.7 years ago