Review by gordonmayer
- Location: White Salmon,Klickitat,WA
- Cost Contract price not specified.
Bad ""ping" time; connection consistency"
(ratings above consensus)
I don't like to bash companies & products, and generally don't submit negative reviews. I read a lot of the reviews here before ordering Exede, and I thought I'd be ok--people like the download speeds, and generally the negative reviews were for poor installation, monthly bandwidth quotas, or the cancellation fee.
I've only had this 12 hours, so time will tell. But so far not so good. My old ISP had performance of 12mS ping, 1.5Mbps download and 1Mbps upload. Immediately after installation, on Exede I measure 700mS ping (!!), 12+Mbps download and 2Mbps upload--what that means is that it worked great for downloading big stuff (music, movies, files), but not so good for many small bits of info (because it has to re-ping & re-connect each time, I guess). So, connecting to my remote database, was about 5-10x SLOWER than before. The general "feel" for just browsing around (like Amazon) was just about the same. The quicker page load (once connected) was offset by the longer connection time.
So I get up at 2am this morning to test it, thinking maybe the ping is better in the middle of the night. Unfortunately not. 700+mS ping, 1.2Mbps download, 0.5Mbps upload. So, worse than my previous ISP, and well under Exede's stated performance.
Time will tell and I'll continue to measure this. As an alternative to dialup, this would be fine. I'm relatively remote, and can get 1.5Mbps DSL, and that would work much better for me--more consistent; much better ping/connection times; and less expensive.
Sorry I ordered this.
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