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Time Warner Cable page on DSLReports
No six month summary.
Closed to new reviews.

bullet 2 reviews (0 good) (2 bad)

Review by (hidden by request)

  • Location: Dallas,Dallas,TX
  • Cost: $30 per month
  • Telco party AT&T
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:

I have had the service almost a month now and it's difficult not to
become angry at just how bad the service is. I prepared for the
installation by rearranging my home for a "bull in the China closet", it
wasn't quite that bad. I have not had service this poor since dial-up.
Latency to the local server is the worst, at least 25% of the time
Windows times out and runs diagnostic to find the server, the other 75%
of the time it is measured in sips of coffee waits. As bad as AT&T was
(I thought), even their slowest speed is better than Time Warner's "up
to 10Mbs. I'm not sure how much longer I can stand this. AT&T started me
at 23Mbs for $24.95, they lowered my speed to 6Mbs and then doubled the
price to $50 per month. They couldn't care less whether I stayed or
went. I cancelled them two days before the end of my pay period, and
they billed me for the final two days plus an extra month for good
measure. I know this, I will NEVER sign with Time Warner again.


If you need further information I will provide it, I just don't want
anyone else to be burnt.

(review was emailed from domain tx.rr.com)
lodged 2 years ago


Queen Anne, MD

What type of service?

Did you have?