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Member review of XO COMMUNICATIONS


more information on the company
Unofficial XO COMMUNICATIONS discussion forum

Reviews:
read 196 reviews (64 positive) (76 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


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Review by kapil See Profile
Posted: 1.6 years ago
member for 8.2 years, 2688 visits, last login: a few hours ago


Chicago,Cook,IL
Business customer
$300 per month (12 month contract)
about 42 days
Ameritech
CLEC party: XO Communications
"Stable connection...as SDSL should be"
"Price. Features. Support."
"Not Bad...but for the money there are better business ISPs to be had"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·Comcast
    ·Covad Communications
    I had 1.1Mbps SDSL from XO for my business. Install took forever...and it was half XOs fault and half because of the ILEC.

    Install charges, equipment charges and MRC are up there. For the money there are many better options...but the service performed as expected.

    Level 1 tech support is as bad as any other ISP...but level 2 is competent and takes care of stuff promptly, should the need arise.

    The worst part was pre-sales...no one knew what the hell was going on...everyone I talked to gave me different information...it was almost as if they were trying to convince me NOT to buy from them.

    I'd recommend Covad over XO...better pricing.

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