 Review by Zaber 
Posted: 1.7 years ago
member for 9.4 years, 2498 visits, last login: a few hours ago
 Cleveland,Cuyahoga,OH
 Business customer
 Contract price not specified. (36 month contract)
 "Willing to split a T1 between voice and data"
 "Difficult to get any changes done"
 "Never Again"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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When we first had the service installed it was great. XO installed the equipment, and it was a very smooth transition from out other phone carrier. Everything went well for about the first two years. Then we started planing for a company wide increase in data capacity. We could not get quotes from the sales staff. At the same time the number of support issues had increased several times over. It became almost imposable to contact anyone there, and our four hour response time became we will get to it when we get to it.
Followup comments:  ninjakid
join:2008-02-10
Long Island City, NY
1 edit | XO in the worst company I have ever dealt with They are awfull, I am going to post a review baised on my expericene with them. | |
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XO COMMUNICATIONS
