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We just had an experience with XO that was a bit of a nightmare. We were looking for vendors for our office move because our current vendor had no service in the new space. We arrived on XO and signed a contract for service and after a week we were told it was going to bill a higher MRC due to their accounting error. We asked to have the original contract void, which they did and sent back to us. They then presented us with the a new contract which was nearly $700 more a month and refused to sign and at this point went with a less expensive vendor. later they sent us a bill for $4000 for installation charges which they are now claiming WE canceled the contract even tho we held a Void contract which was nitialed by the original XO rep that signed it. I would not recommend then to anyone. member for 9.6 years, driveby review (so far) updated 9.6 years ago |