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Review of Speakeasy (DSL)


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Six Month Rating

Reviews:
2172 reviews (1258 good) (472 bad)
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Review by steve1515 See Profile
member for 11.5 years, 4834 visits, last login: a few hours ago
updated 1.9 years ago

  • Peabody,Essex,MA
  • $65 per month
  • (12 month contract)
  • about 6 days
  • Verizon
  • "Static IP; Stable"
  • "They don't have the OSTG package anymore."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

My Other Reviews

·Comcast Workplace
UPDATE (3/4/2010): Canceled my service. I switched over to Comcast Business. Speakeasy has been great and reliable, but the price to speed ratio is a little high compared to other providers. That's why I made the switch.

UPDATE (5/7/2009): I just got my invoice. Everything looks like it's fine now.

UPDATE (3/19/2009): I called billing last week and they told me they would get back to me on the billing issue by Monday. It's now Thursday, and I haven't heard anything. EDIT: I just called them. They said it was fixed but I won't see it until my next invoice gets generated on April 7th. I'll post an update then.

UPDATE (3/7/2009): I've received my first full month's invoice for my new phone line and it's $10 more than I was promised. Looks like they didn't give me a credit that they said they would. I'll have to call next week and get this fixed. I'll post an update with the results.

UPDATE (2/17/2009): I've been up an running on my new line/phone number for about a week and a half. So far it's been very good. Someone from Speakeasy called me and helped me rebuild my package on the new line. She was very helpful. She was very nice even when I had to call back the next day to get a billing error fixed. I will update if anything changes.

UPDATE (1/27/2009): I'm currently trying to get my packaged moved to a new phone number. I was promised that I would be able to do this without any trouble. I've now been trying to get this done for about 2 weeks. Hopefully this will turn out well. I will post an update soon.

UPDATE (6/10/2008): I still have Speakeasy, but I upgraded to the OSTG package a few years ago for an upload speed increase and 8 static IPs (I only use 2 of those IPs). They no longer offer the OSTG package, so if I ever switch I probably can't come back at my current rate. This is bad since their current pricing structure is very expensive. As long as nothing changes, I'll stay because they are very reliable, and they let me run servers.

I canceled Earthlink during the week of December 22. They disconnected me and freed my line.

Once I noticed that my modem no longer got sync, I knew that I could call Speakeasy. This was on December 31st. Luck me, this was the last day for the rebate for the modem kit.

I called and ordered everything was ok except that the rep selected the wrong speed package. (I'll explain below). Anyway, everything went smoothly and was up and running on January 6th, the date that they gave me.

I ordered the 1.5/256 plan with dynamic IP, they gave me a static IP, which is a free bonus. (Since I'm supposed to have a dynamic IP, they can switch me over to dynamic any time they want. But, that's not a problem for me. )

The rep accidentally picked 1.5/768. This would cost me 79.99 a month which I didn't want. I just had to wait till my line was activated and they they would correct the mistake and put me back to 1.5/256. I called today to have them fix the problem and they said it would take 24 hours. Well, it only took about 10 minutes. I was very impressed.

I've only had Speakeasy for a week and I love it. It's worth the price. I hope it's always this good.

Summary:
CPE: Zyxel 645M (Using Old Westell)
Speed: 1.5/768
Price: $65
IP: 8 Static IPs

Comments:

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