 Review by PapaDos 
UPDATED: 1.4 years ago
member for 8.7 years, 3709 visits, last login: a few hours ago
 Lasalle,QC
 $42 per month
 Bell Canada
 "It works OK (for now). IMPROVED upload speed."
 "Technical support is still very bad. Forced to rent modem."
 "Decent alternative to cable but much slower in general."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Speed should be 1Mbps, but currently maxed out at 672 Kbps because of line problems. Alcatel modem, using PPPoE. Installation was easy.
It was adequate for almost 3 years, but performance has been deteriorating over
the last 6 months. It seems related to a bridge tap in my area and routing problems.
I called maintenance many times, but they didn't fix anything yet. Supposedly, they are renewing some equipment in my area.
========================
Previous problems Finally FIXED.
========================
Now I get 1350/320 kbps like I should.
First line technical support is often bad. Almost looks like a strategy to discourage customers from calling.
Sympatico forces you to rent the modem ($10.00/month). Even if you have one already, they will still charge for and send you one.
Another annoyance, they don't offer IMAP support on their EMail servers.
[December 2005]
I have "downgraded" to dialup (unlimited for $5.95/month) because I don't need a second broadband connection anymore...
[May 2008]
I am not using their services anymore. They canceled their offer for the 6 bucks dialup deal...
Followup comments: | Forums » comments on review of Bell Sympatico |
|
Bell Sympatico
(39)
(54)
(120)
(73)
(24)
·