Review by siljaline
Good "Generally fast DSL High Speed package"
- Location: Montreal, QC
- Cost: $67 per month (12 month contract)
- Install: about 2 days
- Bell Canada
Bad "Unexplained drops in line quality are never reported and appear to be an eternal gremlin at Bell Canada "
Overall "Good ISP but always room for improvement. "
|Pre Sales information:|
Value for money:
(ratings match consensus)
The Bell.ca Login page requires knowledge of web based ISP pages which are rather unique. Cookies are always required.
The overall help pages have improved greatly although some could be better.
Example here on how to change settings on your 2Wire Modem could be simplified.
Why is Bell pushing McAfee anti-virus software of late ? This is annoying and possibly damaging to users that are not aware you cannot run two anti-virus packages in tandem. I was even in receipt of an email asking that I activate the software. This resulted in a stern call to Bell from me.
Bell Canada is always in a state of flux so those that are ISP shopping should be aware that an installer arriving at your door may be a new hire and thus freshly brainwashed and looking to reinvent the wheel. I had such an experience some time ago which I reported.
The service status page does not necessarily reflect what is ongoing in your area. Bell has local numbers where you can call do report a line quality drop or outage. You are supposed to have an issue ticket in-hand but play dumb and they should look into the issue if you have one.
Since I've hammered at them for years now when I provide my ISP ID # I do get courteous and helpful service.
member for 11.1 years, 2756 visits, last login: a few hours ago
updated 7 days ago