| Review by siljaline |
member for 10.6 years, 2550 visits, last login: a few hours ago
updated 1.6 years ago
- Montreal, QC
- $66 per month
- (12 month contract)
- about 3 days
- Bell Canada
- "Generally fast DSL High Speed package"
- "310-SMURF is bad but getting better - over time they have learned the hard way."
- "Bell DSL packages are expensivo but better than other providers | why do I know this, I have dealt with others, often."
|Pre Sales information:|
Value for money:
(ratings match consensus)
I now have a "POTS" on my line to address ongoing connectivity issues.
The throughput is solid but there are still unannounced outages, Bell never explains and never offers to reimburse for.
Call Centres are rarely on the same page. Meaning, one will give you one response, the other, something entirely different.
There should be a way for customers like myself that use Bell as an ISP to be able to reach a Canadian Call Centre without having to go through all the machinations of getting South America or elsewhere, yes ?
Many users like myself that cannot afford annoyances like email outages having to go through outsource Call Centres.
The Bell online help have improved - wow. Room for work but better.
I am still seen by the Bell page as a French-speaking person living in Ontario.
BCE (Bell Corporate Office) in Montreal have stopped taking and responding to issues as I called regarding my connectivity issues, the calls and emails were never returned.
I have been with Bell for a good number of years. Given I know what to look for I would recommend the service although it is not cheap.