Review by slishnevsky  UPDATED: 256 days ago member for 3.6 years, 38 visits, last login: 256 days ago
undisclosed location
$50 per month
Bell Canada
"None"
"slow speed, bad customer service"
"bad"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings below consensus)
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Not a good service!
Followup comments:   Mirtrex
@bell.ca
| Re: Somebody piss in your cornflakes? Just to let you know all Bell Sympatico Call Centers are located in Canada, primarily in the Toronto and Montreal Area, and are staffed by Bell Canada employees. The reason why your tech help may sound like they are from India is because East Indians are now the four largest ethnic group in the GTA. As for your statement about out-sourcing to India, it is very similar to what I currently hear from Europeans about the outsourcing of their tech centers to Eastern Europe and Russia, with the same the racist overtones that I see on this forum.
To me the accent is irrelevant but whether they know what they are talking about, can clearly communicate to you, and can solve your problems. So far the people I have dealt have been very polite, helpful and very knowledgeable. I cant say that with other tech vendors.
As for speed I only get 240kbs due to my location which is slightly slower than Rogers, but it is more consistent speed than rogers. | |
|  |  erikkukun
join:2007-03-03
| Re: Somebody piss in your cornflakes? "Just to let you know all Bell Sympatico Call Centers are located in Canada, primarily in the Toronto and Montreal Area, and are staffed by Bell Canada employees. "
I nearly laughed out loud when I read this. Everyone who's called knows that Sympatico's customer service is outsourced. Nice try with the racist card regarding outsourcing - everyone knows why it's done. To save money. Period.
I've asked and been answered that the weather in India is beautiful; a balmy 37 degrees. Last time I checked Toronto was under a metre of snow. | |
|  |   Danny16
@bell.ca
| I guess you have no clue where are those reps talking from. Everytime I called bell, they were somewhere in India. Bell sympatico really sucks. They promised me 5Mbps service but I never get even 1Mbps. when they were selling me on the phone, I asked them repeatedly "is it 5Mbps with no download limit?". Every time these shitty liers say yes. And you know with rogers I always got more than 3Mbps. I am thinking to get rid of sympatico after a month. | |
|   AnonName8
@bell.ca
| Stop whining I know it relieves your gut the same way you gotta let it rip when you pull your pants down in the bathroom but please stop the complaining.
Cut B*ll off at the knees and bring your biz to another provider. It's as simple as that.
If you still persist letting B*ll clusterf*ck you, then you deserve it and I fully support B*ll in doing so. | |
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