Review by W16 Location: Foxboro, ON, Canada Cost: $34 per month (12 month contract) Install: about 4 days Bell Canada Somewhat stable Extremely slow, new caps, horrible tech support Go with Teksavvy or cable

Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:

Simple, paying for 5megs getting 1.7megs... this has been going on for over a year. It was something of a spit in the face when Bell announces the new 5meg service while I was still languishing at 1.7megs.

Also, Bell sells customers 5megs and then secretly gives them a lower profile without notification. I make it a point to speedtest all of the people I know who are currently on Bell HiSpeed. So far, I have discovered three different family members (out of four) paying 50 bucks a month and only receiving 1 or less. Needless to say these accounts have been cancelled...you're welcome Bell.

To be fair, my brother-in-law has Bell and is blessed enough to live near the CO. He is getting the 5megs and his connection is stable.

My contract will soon be up, and I will be requested by Bell to re-sign with the new 30 GB cap. I will not, and instead will move to Teksavvy unlimited Dry DSL with VOIP. I will still only be able to get 1.7megs but at least the customer support will be "supportive".

Summary: crappy speeds+horrible tech support+misleading sales=Bell

Update: I've been with Teksavvy ever since, and could not be happier. I ended up getting home phone and DSL through Teksavvy. Despite the anti-competitive moves that Bell has been making (ie, throttling, and UBB), I will be staying with Teksavvy for the foreseeable future.

Deadpool0 Go Sens Go Premium Member join:2001-03-29 Canada Deadpool0 Premium Member 2007-Feb-1 9:15 am Contract has no cap... ...for existing customers. So I don't know where you heard you'd be put in a contract with a cap, but that's false. 2007-Feb-1 9:15 am: · hey mods ·
	W16 join:2006-08-25 Colborne, ON W16 Member 2007-Mar-20 1:04 pm Re: Contract has no cap... Are you willing to guarantee me that when my year contract runs out I will be able to enter into another year contract without a cap? 2007-Mar-20 1:04 pm: · hey mods ·
		Deadpool0 Go Sens Go Premium Member join:2001-03-29 Canada Deadpool0 Premium Member 2007-Mar-20 1:17 pm Re: Contract has no cap... said by W16: Are you willing to guarantee me that when my year contract runs out I will be able to enter into another year contract without a cap? That's like asking me if I can guarantee it will or will not rain tomorrow. I can't predict the future. 2007-Mar-20 1:17 pm: · hey mods ·
			ruretarded @dsl.bell.ca ruretarded Anon 2007-Mar-24 1:30 pm Re: Contract has no cap... Deadpool summary: Post 1 - knows enough about Bell contracts that he states... said by Deadpool0: ...for existing customers. So I don't know where you heard you'd be put in a contract with a cap, but that's false. Deadpool summary: Post 2 - when questioned further, he states that he really knows nothing at all... said by Deadpool0: That's like asking me if I can guarantee it will or will not rain tomorrow. I can't predict the future. Wow, deadpool. So which one is it? No capped contracts for existing customers (for 2007), or you can't predict the future. I wondering if others who read this thread are as confused as I am. Please people, if you don't know, don't post. 2007-Mar-24 1:30 pm: · hey mods ·
				Deadpool0 Go Sens Go Premium Member join:2001-03-29 Canada Deadpool0 Premium Member 2007-Mar-24 1:52 pm Re: Contract has no cap... Seeing how I have no clue what thread this is from or which review it's from, and the fact my post dates back to February 1, I can only reply to what appears to my replies. That aside, what I said back in February may have been accurate compared to almost 2 months later. 2007-Mar-24 1:52 pm: · hey mods ·
					inquiring @dsl.bell.ca inquiring Anon 2007-Mar-25 3:35 pm Re: Contract has no cap... Okay deadpool, fair enough. Do you know (at this moment) whether Bell will force a existing internet customer to a new capped contract when the old one runs out? Thanks. 2007-Mar-25 3:35 pm: · hey mods ·
						Deadpool0 Go Sens Go Premium Member join:2001-03-29 Canada Deadpool0 Premium Member 2007-Mar-25 3:47 pm Re: Contract has no cap... It's my understanding that they will automatically put you into a contract WITH a cap unless you specifically asked for NO CAP. 2007-Mar-25 3:47 pm: · hey mods ·
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