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Member review of Bell Sympatico


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Reviews:
read 913 reviews (391 positive) (331 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$47 per month avg ($29 to $100)

Speed test results 3 year trend
Review by lorem101 See Profile
Posted: 69 days ago
member for 321 days, 44 visits, last login: 69 days ago


Mississauga,ON
$46 per month
Bell Canada
"Very rarely get disconnected"
"Throttled, bad tech. support."
"Almost all their representatives are liars."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I've had the 5mbps connection for a while now, it use to be 3mbps when I first got it. Their connection reliability is very good, I can count on one hand the number of times it's been down since 2001.

    BUT their technical support is horrible and the last time I got a contract with them they increased the price the first month into the contract. You can't trust a single person from sympatico to not screw up your account.

    One problem I had was that they changed my account from unlimited to 60gb cap without notifying me, I called technical support and they told me I was on unlimited when the bell website clearly said 60gb cap and I got charged for going over the cap that month. Thankfully deadpool from the forum here got my account back to unlimited.

    (just a note I usually use about 20GB - 160GB per month, usually I average about 60GB)

    I'm now leaving sympatico for teksavvy since the whole throttling issue started. I know teksavvy is also throttled by bell but lets hope the CRTC can one day (hopefully when I'm not an old old man) stop bell's throttling of 3'rd party ISPs.

    Followup comments:
    view ALL 3 comments

    unhappy now

    @bell.ca

    BELL SUCKS

    How did you get unlimited back. What is deadpool?
    The same thing happened to me but they will NOT switch me back!
    HELP!
    permalink · 2008-06-21 16:05:20 · Reply to this

    Bellundo

    @teksavvy.com

    Re: BELL SUCKS

    Deadpool is a schill on dsl reports who twists every statement (good or bad) to make symnpatico and bell look good when 90 percent of the time everything said about sympatico and bell is bad.
    permalink · 2008-06-22 19:09:51 · Reply to this

    Wo1f

    join:2007-10-02
    Montreal, QC
    ·Bell Sympatico

    I beg to differ...

    On the other side of the medal, my experiences with Deadpool have been very positive. Straightforward, knowledgeable and very efficient are a few qualities that comes to mind concerning him. He is very helpful to those who approach him as far as I know, and I would not hesitate to contact him (or any member of the "SympatDirect" forum) for any problems I have not managed to correct myself.

    Regards,
    Wolf
    permalink · 2008-06-24 12:42:54 · Reply to this
    Forums » comments on review of Bell Sympatico

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