Review by onlyrh40  UPDATED: 86 days ago member for 1.7 years, 46 visits, last login: 17 days ago
North York,ON
$35 per month
about 14 days
Bell Canada
"Very good company until 18 months ago"
"Lied to by sales staff. Game over at that point."
"Company has a lot to do on the honesty front."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Have been on Bell High Speed DSL since 2001. About 18 months ago they switched me to $35 month for unlimited. A couple of months later usage charges show up on the bill, I call and again I am assured they will revert to previous contract. Next bill also shows usage, I call again and am told that the billing cycle is few months behind but refunds will be applied. To cut a long story short they have no record or notations on my account to support my position, this is after contacting what stands for management in Bell. I then migrated my legacy phone service to Vonage and when I was satisfied that it was stable I then migrated my HS DSL to Teksavvy, I will report on the move in a month or so, so far all is well.
Don't get upset, shift to alternative suppliers. I feel sorry for Bell employees who are saddled with a lack lustre executive to say the least.
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