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Member review of Bell Sympatico


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read 1000 reviews (394 positive) (399 negative)
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Six Month Rating

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$50 per month avg ($25 to $150)

Speed test results 3 year trend

Review by Terrific See Profile
Posted: 61 days ago
member for 1.4 years, 3 visits, last login: 62 days ago


Cobourg,ON
Contract price not specified.
"Steady Infrastructure and Reliable Service"
"Customer Service Answered off -Continent"
"Over Priced for BAsic Service, but heavily advertised."

    Ordered the Basic DSL service of 2Mbps/ Only was ever able to get Download speeds of 64 Kilo-Bytes Per Second, until I called Customer Service. It should have been installed at the higher rate when I subscribed.

    Customer Service is always Not in Ontario or Quebec. Usually in India or Philipenes.

    Initailly ordered Wireless Option but was only delivered Wire-Only Modem.

    WIll see if the service improves (2 Months using service)

    Followup comments:

    Do it

    @videotron.ca

    Email them or Rot.

    If you have had problems getting what you paid for, then I suggest you Email the president of residential services and tell him the problem. They will get someone on it.

    If you don't do this, you will likely rot before anything is done.

    His Email: kevin.crull@bell.ca

    When you get a phone call back, include in your conversation how you paid and never received what you bought. They will compensate you.
    Forums » comments on review of Bell Sympatico


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