Review by gyp_sy 
member for 1.8 years, 60 visits, last login: 71 days ago
updated 151 days ago
 Mississauga,ON
 $34 per month about 7 days Bell Canada "Rock-solid 25/7 all day." "Low caps, as we all know. 125GB on a 25Mbit plan, really guys?" "OK if you get a deal on it, otherwise not worth the $ at the regular price."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:
(ratings above consensus)
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Update 21/12/2011: they tried to hit me with a $50 one-time modem rental fee. Sneaky sneaky Bell, think I don't check my bill? 15-min phonecall cleared it up, no other billing screwups to report (yet). Service has been mostly solid - a few disconnects, but nothing lasting more than 2-3 minutes.
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It's a Fibe 25 install with 125GB cap. VDSL all day every day.
I've been hooked up with the Sagemcom 2864 modem. The remote I'm on is something like 500m from my home, so signal is nice and strong. Installed the POTS splitter and handled the wiring myself (have a fairly complicated setup), tech was more than glad to let me do it 
It took about 7 days from order to installation, the tech arrived in the scheduled timeslot, things went smooth (both with this and with the previous Fibe 6 install I had). I've heard a TON of horror stories about Bell, but I really can't say anything bad about them so far. There's been no downtime and no issues in about a month.
Wait times for billing and sales were very short basically every time I called (under 10min); the reps were courteous, though not all that knowledgeable.
I *do* wish the Sagemcom gave us linestats.. but of course, the more Bell can keep its customers in the dark, the better =). Just increases the load on callcenters if you ask me, you take away the option of community support (which DSLR is oh-so-fantastic at providing).
I can't rate tech support as I haven't had to deal with them yet. I hope I never do.
Value for money is calculated at the rate I'm currently getting (33.48). There was no installation fee, there are no other fees beside the monthly charge.
Comments:
 | | Like the bait on the end of a fish line I take it you haven't got your first bill yet? Get used to being on the phone for hours a day trying to get your bill adjusted. Count your "man-hours" in those 12 months and how much you make an hour at work. Then figure out your losses. | |
|  | Reviews:
 ·Bell Sympatico
 ·TekSavvy Cable
| Re: Like the bait on the end of a fish line I did actually, showed up just as expected (regular phoneline + the 33.48). However like I said, I've heard tons of horror stories, both on here and from close friends, so it's very possible I just got very lucky =P
Luck or not though, for now I ain't complaining. | |
| | | | | Re: Like the bait on the end of a fish line Hi,
I was wondering what modem you get with a Bell Fibe 25 install? Is it the same one used for the Fibe TV? I am considering BELL Fibe 25 Only.
thanks | |
| | | | | | Re: Like the bait on the end of a fish line I just got Fibe 25, and the tech told me they're pretty much only using the sagemcom now. Its actually a pretty decent modem/router combo, the only downside is that it doesn't have line stats. | |
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Jurjen
join:2010-08-18
Montreal, QC Reviews:
·Acanac
 ·Bell Fibe
| billing & stats Just wait until they start fooling around with bills (like when the traffic counter starts being bogus), then the fun really begins. 
If you want stats, consider buying your own 2Wire modem. It's VDSL too, but just know that it's not compatible with all of Bell's SLAM hardware. It might work, it might not. But for a few bucks, you might find yourself a nice deal on Kijiji. TP-link is supposed to have some decent VDSL modem too, but I didn't read any reviews from Bell-cabled users yet. | |
| | | | Re: billing & stats Do you happen to have the model number for this 2Wire modem? The only stuff I know by them is regular ADSL modems (of the 2701 variety). | |
| | | Jurjen
join:2010-08-18
Montreal, QC | Re: billing & stats I don't know the 2Wires very well, but I thought I read people being hookup with that for their Fibe25, so that's why I figured it must the VDSL.
My apologies if I drew a wrong conclusion. | |
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