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Soooo, an update (27-3-2014): I moved to an area where I could get Bell's FTTH 50/50 offer for about 57$/month with a 250 Gb cap. I received several of these 0.00$ paper bills in the mail. The fee for paper bills is 2$. I was charged several times 2$ to receive a 0$ bill I never asked for. I wasted some time over the phone but got them all reversed eventually. Now, Bell offered me unlimited for 10$ instead of the regular 30$ back in October even though I only had 1 service. But they changed their mind this month and it's back to 30$. I called and was told that I am "lucky they only charge me from today and not for all the previous months since I have the option". Wait, what? You change the terms we agreed upon and I should be thankful? Nope, I will cancel my service, nove to cable and file a formal complaint. I'm tired of being bullied by Bell. ------ Original review: So, yes, it's Bell. I disapprove the way they are trying to kill competition and making indie's business hell. But I was too broke to go with an indie. Bell offered a student promo, 50$ for 25/10 and 250Gb, free install, free router (no rental) and no contract. Hard to say no. Install coordination was a nightmare (1 tech never came, the other one called in the morning and arrived late afternoon). We had to get a repair within the first week because there was cross-talk from a dodgy install from the first tech, this was also a coordination joke with 1 tech never dispatched, another missed appointment (tech didn't come and didn't call) and finally someone came to fix it. I put the sagemcom in bridge mode with my own router because the SC is anything but a router. After that, I have no complaints. It was fast, near 100% uptime and I never had any billing errors. member for 13.8 years, 773 visits, last login: 4.9 years ago updated 9.9 years ago |