Review by rtazz1
Good "service is up most of the time like 99%"
- Location: Friendship,Crockett,TN
- Cost: $114 per month
- Install: about 1 days
Bad "Customer call center takes too long"
Overall "The only real choice around here. DSL is availible but slooooow, Looking forward to better speeds"
|Pre Sales information:|
Value for money:
(ratings match consensus)
the wait for the install killed me but i had to wait. the installer had a limited knowage of the way the internet worked, about four weeks into the service my modem craped out, i called it in and told them when they sent the service tech out he should bring a modem with him.well when he showed up i asked him if he brought a modem he hadn't. so after about an hour of line checks and a few trips in and out of the house he told me he had to go back to the office and get a modem (dang didnt i tell em to bring 1) he returned and all has been well since. oh did i mention im a half hour away from the office haha!
Yeah DOCSIS 3 now Today I checked my modem stats and found that we are now DOCSIS 3 see the attachment. I hope for better speeds soon!! When it happens I will update this post. I am currently on the 10MB/1MB package with digital tv with dvr.
I have owned my own modems for years, only rented theirs for about 6 months at the beginning of the contract which has since expired like 4 years ago.I switched my modem about 6 months ago to get ready for DOCSIS 3 I am using a Motorola 6120. While I was concerned about the high power on the upload side at first by all the techs for them say it is fine and that this modem will show higher readings than the 5120. I haven't had any issues with it.
member for 12.8 years, 2374 visits, last login: a few hours ago
updated 3 years ago