Review by cbruce5 member for 11.9 years, 82 visits, last login: 11 years ago updated 11.8 years ago
85207
$90 per month
(12 month contract)
"Only game in town for the true desert rat that can't get some other broadband service"
"very inconsistent....highly unreliable..so bad I am unable to send attachments with e-mail at times"
"BUYER BEWARE!"
Pre Sales Information: Install process: Connection reliability: Tech Support: Services:
I have been a customer of the 2-way wireless cable modem service since April of 1999. Although the system is great when it works; the consistency and reliablity of the connection is poor at best. Most often there are latencies in the 300-400ms range as well as 10%+ packet loss. It seems that this service has been sold way beyond it's capacity and degredation is evident in peak periods. Sprint's only comment is 'the speed of the connection isn't guaranteed'. I must say the the help desk personnel as well as the field techs do their best to resolve these probelms, but rarely have the information or ability to correct them. I now wonder if these are inherent problems with this technology. I caution those who have other high speed options available to them to talk with other Sprint/Speedchoice users before purchasing. E-mail is effected by the significant packet loss. At times it takes me 5 or 6 trys to send small attachments. On June 26th I asked to have a supervisor review my set-up and problems...they scheduled it for July 17th, they must be having big problems for it to take 3 weeks to respond! BUYER BEWARE!
85207
$90 per month
"Only game in town for the true desert rat that can't get some other broadband service"
"very inconsistent....highly unreliable..so bad I am unable to send attachments with e-mail at times"
"BUYER BEWARE!"
