 Review by Jameson 
member for 7.7 years, 3737 visits, last login: 1 days ago
updated 3.2 years ago
 Fallbrook,San Diego,CA
 Contract price not specified.  "None" "Fap limit of 169 mb, slow at times, overcrowding of satellites" "Don't buy this crap"
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First off the one thing I hate about HN is there inability to communicate with their customers, if there having problems they wont really tell you they will say its on your end. The constant slow downs are very annoying as they have over sold there service, which still stands true as of today. The uploads are a joke, I barely get 4Kbps during non-peak times! Lately during peak times, however, has been unusable, my dial-up speeds are faster! The phone tech support for Hughesnet is a joke, you can barely tell whether they are asking you to a question or to do something! Yesterday, I chatted with tech support and asked why they are overcrowding their satellites and she kicked me from chat. What kind of customer service is that? I am very unhappy with HN.
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