Review by smst  Posted: 1.6 years ago member for 2.3 years, 4 visits, last login: 1.6 years ago
Matawan,Monmouth,NJ
Contract price not specified.
"None"
"Financial crooks"
"Immediately look for another ISP!"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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Beware of Intrcom online! To a customer of Intercom Online; Dear Sir or Madam; I am witting that letter to you so you can be warned with my experience with Intercom Online. Couple of years ago of had to establish connection from my small business to the Internet. I looked for ISP provider. So happed that my previous ISP INYC sold business to Intercom Online. I was very happy with INYC so naturally I expected same level of service. I was very mistaken. They provided a contract where I had to pay over $5000 a year for 380kbps connection. That is over 4 times more then anywhere else. Trusting my previous vendor, I did sign the contract. Contract stated that I should pay a year in advance. After the couple of weeks, line was delivered, and hell started. T1 was going down almost every month. My customers were telling me to fix the roof every time when rained connection was out. When contract was about over I let them know that I am canceling the service. Then without my permission, they took money from my account, which I did not notice in time. I call that theft. Do I have proof of every word I say? Yes, just call me 848-565-1712. Please call me anytime you want. Regards, Jacek
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