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Review by blathrope 
UPDATED: 1.2 years ago
member for 7.8 years, 4 visits, last login: 1.2 years ago
 Long Beach,Los Angeles,CA
 $99 per month (month by month)
 about 45 days
 Verizon (ex GTE)
 "Excellent ability to coordinate issues with GTE (now Verizon)"
 "Their attitude towards the customer is just the worst!"
 "Above average reliability, support is only so-so since being sold."
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
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I've been with them for well over 5 years now. I have an ATM line, and pay $99 a month.
MMInternet is one of those companies, where every aspect of the hardware side is perfection. 99.99999% up time, and they are clean. Every once in a while, there's some bumps but they seem to get on it right away.
Where they fall flat on their face is, they have absolutely no clue what customer service, or customer relations are. They are arrogant, they are terrible about returning calls, and they are only available 8 to 5, M-F. You could go down at 5:01 on Friday, and you're screwed until Monday morning. You can't even get a hold of someone to even see if it just something that needs to be reset.
As of late, 8/2007, they also seem to have outages a lot more often than is the norm for them ... not long ones, just 2 minutes here or there. Just long enough to get you disconnected from your game ... and replaced by your group or raid and totally tick you off. And yes, its them ... I can see it on the modem.
What's really needed here is serious competition for MMInternet, Because they don't really have any. A little competition might convince them their customers are a little more than a check that shows up every month.
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MM INTERNET, INC.
