Review by ClintJCL 
member for 10.4 years, 50 visits, last login: 73 days ago
updated 1.2 years ago
 Alexandria,Fairfax,VA
 $85 per month- (month by month)
 about 15 days Verizon "It works." "being kicked out for actually daring to use my bandwidth, when I told them in advance that that's what I'd be doing" "By far the biggest liars of any ISP I have ever dealt with. The worst of 7 DSL ISPs that I've had."
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(ratings match consensus)
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After a VERY bad experience with Lightning Bolt DSL, I switched to SpeakEasy.
ALL problems were INSTANTLY resolved, but it didn't matter, because they are liars who screwd me over.
I negotiated for 5 IPs, as I am absolutely unwilling to pay $6/month for an IP. I know what an
UPDATE:
I have been harassed multiple times over the last few months for "using too much bandwidth". But of course, since they don't have limits, they wont tell me how much I am allowed to use. Just that it is "too much".
Against my best instincts, I complied with another request to install a scheduler, so that my bandwidth is limited to 25% levels during business hours. I even made business hours 10 hours long to deal with other time zones.
Again, I am called out and harassed today, despite the fact that I believe my usage has actually gone down a bit, and is certainly mostly during the evenings and night and weekends. Here is the email I got:
Hi Clint,
I know you can be rather difficult via email, but this cannot wait.
Are things still secure on your LAN? Have you added new wireless gear to your network that's not been locked down, maybe? You are severely over-utilizing your residential-class circuit, and are outside of compliance with our Terms of Service.
I know you are quite savvy, and since we have already discussed this matter, I must be firm. This download pattern must change, or your services will be terminated for abuse of our network.
Excerpted from »www.speakeasy.net/tos/#moderation
"Customers will not be charged for the bandwidth consumed, nor do we have specific limits or caps on that bandwidth. If you utilize any of your Speakeasy services in a manner which consumes excessive bandwidth or affects Speakeasy's core equipment, overall network performance, or other users' services, Speakeasy may require that you cease or alter these activities."
If something else has happened, then I humbly apologize for my tone, but you are still responsible for what happens at your end of the network.
Lawrence McBride
Executive Escalation Manager
Toll Free > 800-556-5829 ext. 5103
Direct > 206.971-5103 Fax > 206.728-1500
Email > lawrence@hq.speakeasy.net
www.speakeasy.net
At this point, I feel very lied to. Who else thinks I should take them to small claims court for my setup fees (both for them, and for my next ISP)?
In the end, the terminated me. THEY CALLED ME UP AND SPECIFICALLY SAID, "DOWNLOAD LESS THAN 100 GIGS NEXT MONTH, OR WE WILL DISCONNECT YOU". Does that sound like what Lawrence McBride just said? Hell no. I also specifically asked them if I was negatively affecting other users' service, and they said no. They just didn't like me downloading 250G in a month. That's my prerogative!
They even threatened me with a $300 early termination fee, despite the fact that THEY WERE TERMINATING ME.
EarthLink may be the worst ISP ever, but SpeakEasy is the biggest hypocrite of an ISP.
Here is the link to my screenshots of their pre-sales chat where they, apparently, lied to me about the ability to use 100% of my bandwidth!:
»www.flickr.com/photos/clintjcl/76331358/
So yes -- I caught them lying. They say in pre-sales you can do what you want, then when you dare to actually do what you want, they cut your service. They are liars and should be sued.
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Comments:
 | | Simple Solution The "bandwidth usage courtesy calls" only apply to residential customers. If you want them to stop without changing your habits, just bump up to business class. | |
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