 Review by legendNYC 
UPDATED: 1.3 years ago
member for 6.4 years, 2325 visits, last login: a few hours ago
 Jamaica,Queens,NY
 $34 per month (12 month contract)
 about 4 days
 Verizon
 "Steady Eddie; currently 3M/768"
 "No alt.* groups"
 "Happy Camper"
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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July 2008: We've moved, but are still in the area. Verizon transferred our telephone number and DSL connection (3M/768) as scheduled. Completely painless. It looks like speeds are a bit more consistent. It's a shame Verizon dumped the alt.* groups :-(
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Feb. 2008: I check the connection daily and it usually performs as advertised - 3M/768. If not, a reset sets things right. Verizon works well for our home network and on-line games.
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Oct. 2006: Nothing new to report. No need to call customer service, but sometimes the connection is slower than expected.
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Dec. 2005: Current connection is 3M/768 and it is pretty smooth sailing most of the time. VOL sent a new Westell modem without any hassle the last time I called tech support.
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Original Review: We made the jump to DSL from dial-up in May 2001. The Westell Modem kit arrived within a week with plenty of filters (about six). Installation was very straight-forward. I was connected at 640/90 within 20 days of my order, and that's how it stayed until the recent bump to 1.5M/128 in May 2003. I called Tech Support and the upgrade arrived the following week. We currently share the connection between 3 computers and the extra bandwidth is a blessing.
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Thank you, Broadband Reports, for all the great information!
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