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Member review of Verizon Online DSL


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read 4240 reviews (2145 positive) (1138 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$35 per month avg ($15 to $80)

Speed test results 3 year trend
Review by LU89 See Profile
UPDATED: 54 days ago
member for 6.5 years, 2611 visits, last login: a few hours ago


@desk
$30 per month
about 7 days
"None"
"Verizon"
"Find an alternative"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Update 9/30/09: What happened? Slow download speeds (9% of what I paid for).
    Non existent tech support, everything always looks good from their end. When and if you get an appointment to have someone out to the house they endlessly reschedule until the trouble ticket disappears. Find an alternative, I went with Comcast, so far so good!
    I no longer recommend Verizon DSL

    Update 5/21/04: At Verizon's estimate of 9000ft. from the CO I had no problem getting the free upload upgrade-1500/384 and the price downgrade to $29.95 a month. Speed is now rock solid at 1495/370. I haven’t had any problems at all with my service and still highly recommend Verizon Online.

    Update 11/4/06: Upgraded to 3/768 over a year ago for the same price as original order. Never any trouble with the service, still recommended.

    Update 6/9/07: Nothing has changed, great service at a great price & still highly recommended!

    Followup comments:
    view ALL 2 comments

    LU89
    Jersey Devil
    Premium
    join:2003-05-24
    @desk
    1 edit

    Update 9/30/09

    FIOS isn't available in my area, dial up or Comcast were my only choices.

    --
    "Sometimes the appropriate response to reality is to go insane."
    permalink · 2009-09-30 09:18:26 · Reply to this
    Forums » comments on review of Verizon Online DSL

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