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Member review of Verizon Online DSL


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$35 per month avg ($15 to $80)

Speed test results 3 year trend

Review by amenite See Profile
UPDATED: 265 days ago
member for 7 years, 3489 visits, last login: a few hours ago


Ridgewood,Bergen,NJ
$29 per month
about 30 days
Verizon
"$20 less per month than Cablevision, solid connection"
"Install took 4 weeks"
"Worth the price, a reasonable alternative to OptimumOnline"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:
(ratings above consensus)

    Feb 2009 - Still going strong with 1500/384 for about $30/month DSL. FIOS is all over the place, but I don't want to give up my DirecTV and Tivos. I know I will get a serious price increase when the contract runs out too (the same way Optimum online was back in the day). Also, I have noticed that the FIOS program guide is notoriously inaccurate at times and that's not going to work for me at all. I am a dinosaur for not giving up my copper, but I still hesitate to give it up. I refuse to go back to Cablevision on principle - they have some truly horrid TV ads, and their network is probably as congested now as it was when I gave it up 5 years ago.

    Sept 2005 - To date I have been unable to secure the 3000/768 upgrade on my line. They say I'm too far from the CO to even have the service level I have now (1500/384), so I haven't pushed the issue in case someone decides to downgrade me. I suspect they're biding their time as FIOS creeps slowly towards my area, but I understand that it's still suffering occasional hiccups, and once you get a fiber line you're SOL for any copper whatsoever. DSL is now unofficially a legacy service in FIOS areas. I'll probably take the plunge anyway when it's available.

    June 2004 - Called customer service to request upload speed increase from 128 to 384. CS rep was helpful, performed MLT on my line putting me @ 10k feet, up from 9k on previous tests, but still within range. Also mentioned reduced price offer and was given a $5 reduction, from $35/mo. to $30/mo. Upload was upgraded in 13 hours! Speeds have remained as advertised, solid reliable connections to date. Hoping that this purported summer 2004 3000/768 upgrade is not vaporware, then I'll be really satisfied!

    Nov 2003 - Got fed up with Cablevision price hikes and service degradations so i decided to take the 30 day free offer from Verizon and see if I could live with the lower speed. Lo and behold, I went from 10000/1000 to 1500/128 and the world didn't stop spinning! Reliable so far, so much so that I dropped OOL entirely. Good riddance Cablevision, you won't be seeing my $$ again for quite a while

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