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Review of Verizon Online DSL (DSL)


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Six Month Rating

Reviews:
4479 reviews (2187 good) (1252 bad)
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Review by aefstoggaflm See Profile
member for 11.2 years, 2769 visits, last login: a few minutes ago
updated 74 days ago

  • Bethlehem,Northampton,PA
  • Contract price not specified.
  • Verizon
  • "Better than one way cable."
  • "Took a while to get. They had the wrong phone number. Sometimes tech support is dumb."
  • "Other then tech support, the service is good."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I ordered 3/768 at the month to month rate. I had a PPPoE connection.

Better than one way cable. But the bad news took a while to get. They had the wrong address or phone number.

--

Sometimes tech support is just plain straight dumb. As addressed in »[Rant] Rant about Verizon techs. (Warning: Long)

I made sure that all of my devices behind a NAT router (ex: WRT54G v6) could release and renew their IP address.

We (my parents and I) then switched from behind a NAT device to a direct connection to the modem.

Then when Verizon techs tried to trouble shoot the issue. One of the things is that they told us to do was to uninstall and reinstall the NIC of a computer, is like

** Update 12/09/09 **

Now on Business DSL with a public Static IP.

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