 Review by OldschoolDSL 
UPDATED: 224 days ago
member for 2.4 years, 663 visits, last login: 31 days ago
 Chicopee,Hampden,MA
 $29 per month (12 month contract)
 about 14 days
 Verizon
 "Its cheaper then Cable and always on."
 "1yr contact + their phone service, in order to get a good deal."
 "Verizon has something good going here."
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Install Co-ordination:
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(ratings match consensus)
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I've got to hand it to Verizon. There service is fast and cheap. However I really wish they would offer it without having to join a 1yr contract and force people to have their other services, in order to get a good deal. My perfect idea would be to switch to Voice over IP (VoIp) on my high speed, but to do so would cost more.
Although I do pay 14.95 for the DSL, I also pay for the phone service and in total it's about 40.00. If I decided to go for stand alone DSL, it would be 39.95 and then I would have to pay for VoIp. So either way, they get their money.
I use to have Comcast Cable (long time ago) and really didn't like their high prices and also how insecure their network seemed. They always had someone or something taking down their network and I would even end up with other people's e-mails.
To be fair though, both companies need to work on their Tech Support.
UPDATE 03-12-2007:
Verizon service is still going strong and the price still remains fair. However I wished all their departments would talk to one another. The few small problems I have had (bad wires down the street), took sometime to be addressed. Mostly because no one was talking to one another.
This also held true when I wanted NAKED DSL (no phone, just DSL). I was told MANY times, that I could order such. But my order kept being cancelled before it finished (computer did it). Why? Because I'm on a remote terminal, which seems to prevent the install of NAKED DSL. It took a little over 1 month before someone finally could point that out and it was their Presidential Support who had to find that information out. Once that was clear, normal DSL (with phone) only took about 7 days to install.
Sadly though, it took a while to setup my DSL as Verizon wanted me to direct connect and not first setup my wireless. I worked around them and never plug my PC into their silly modem.
Still I continue to be happy with their service and have not had a problem since then. But I do worry about the time it would take to fix one, should another come forth.
UPDATE 10-13-2007:
It would seem my new address (Chicopee, MA) allows for Naked DSL (dry loop dsl). I signed up in my local Best Buy and was even given $100.00 FREE to spend in the store. I used it to buy myself a new MP3 player.
My ready date was almost 14 days after sign up and they never did give me my "phone number" (dedicated dsl number), which I had to call in for to activate my service. Othen those two things, I have yet to have any problems. The price has also gone up a little (from 14.95 to 29.95).
FINAL UPDATE 01-09-2008
Verizon DSL is good for those on a budget and if you're not seeking faster then light speeds. Their customer service department needs much work, as i often found myself knowing more then they did, but at the price we had been paying that had to be expected.
Naked DSL was a blast. But we found ourselves not saving what we had liked to be. The price for Naked DSL is a little more then DSL with phone service. Of course if we had added the phone service we would STILL had been paying the same price or so for NAKED DSL. So in truth, there is no savings and my wife really wanted that.
With the DSL Internet and Vonage phone, we where paying about 60 - 70.00 a month. We wanted it within the 40-50.00 range. Charter had a limited time offer for 69.97 (plus tax) which included Digital Home TV, 5MB Internet Speed, and Phone. This is what we finally settled for. Of course both of them came with a 12 month commitment.
We opt to pay the 80.00 disconnect fee in order to remove ourselves out of their contract. Which I REALLY didn't like having anyways. Further more Verizon always wanted to have a credit card on file as NAKED DSL was paperless billing. With the problems we had with Vonage (see my review) tapping into our account, the idea of paperless and auto payment has left a bad taste in our mouths.
~~~ End Review ~~~~ 01-09-2008
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