 Review by VidsGuy 
UPDATED: 272 days ago
member for 7.3 years, 3051 visits, last login: a few hours ago
 Edison,Middlesex,NJ
 $29 per month (12 month contract)
 about 30 days
 "Easy installation & configuration, more reliable service than Optimum Voice"
 "Two delays in system-live date notification, poor tech support during implementation"
 "Good system, more reliable than Optimum Voice"
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(ratings above consensus)
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We got rid of Optimum Voice (triple play), which had multiple system failures at Optimum's server (at least 2 service outages per week, lasting from 1 hour to 8 hours). We purchased the higher speed package @ $29.99/mo. The order process was fast, but installation of the DSL signal was delayed twice over a period of 30 days. Once up and running, the system provides fast and reliable service.
Approximately 9 months after installation, we have enjoyed a very high service level with only one service outage that lasted for 15 minutes. Speeds are great, customer service is excellent and we are very happy that we made the switch to Verizon Online DSL.
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Verizon Online DSL
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