Review by Smith6612
Good "Low Latency (better for gaming than cable), Availability"
- Location: North Tonawanda,Niagara,NY
- Cost: $45 per month
- Install: about 10 days
Bad "Not being maintained in high regard by Verizon"
Overall "The service works well and is reliable, but stay on the lookout for congestion or line problems."
|Pre Sales information:|
Value for money:
(ratings match consensus)
I subscribe to the Enhanced DSL package and run with a FastPath profile. The connection operates at around 6.2Mbps down, 740kbps up, with first hop latency of 7ms. Availability wise, the service is always online. There have been only a few days of downtime from 2004 where I have been unable to get online. Support is often good, with most requests being handled within the first time of contact. For more complex issues (my particular-ness or Verizon messing with the circuit), it can often take weeks to come to a resolution. Gaming-wise, I often have pings of 15-20ms lower than those on Cable in my area, which is always a plus.
As time has gone on, the DSL Service has started to lose it's luster. The reasons for that include:
-Price increases for the same level of service
-Congestion at night (makes QoS REALLY difficult!)
-Degrading copper infrastructure (lack of investment in wireline)
-Automated provisioning/optimization systems creating problems for myself and others
-Internet services relying on connections faster than what ADSL can provide, especially with multiple users
-Increasingly regular periods of peering problems to many key points of the Internet, requiring a VPN or Proxy to work around.
-Most areas stuck at 3Mbps or less.
While I'm not trying to say the service is downright bad, it is definitely worse than I remember. A lot of these problems have started showing since Verizon ended FiOS expansion. Given how Verizon operates their network, I still plan to stick with them for the short term, but I have been looking around for alternate providers to suit my home. I feel that my DSL days are numbered, and the only service I plan to order from Verizon in the future is FiOS, if that ever decides to show up (stopped one neighborhood over).
member for 7.2 years, 4079 visits, last login: a few hours ago
updated 6 days ago