 Review by CableGei 
UPDATED: 69 days ago
member for 5.4 years, 1551 visits, last login: a few hours ago
 Brookville,Montgomery,OH
 $30 per month (24 month contract)
 about 60 days
 Verizon (ex GTE)
 "Helpful Verizon Zone Tech got my loop length down to 16500 ft."
 "$30/month is pretty expensive for the speeds I receive."
 "768Kbps @ 16500ft from CO"
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Install Co-ordination:
Connection reliability:
Tech Support:
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Value for money:
(ratings match consensus)
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Update 8/30/2009:
After having 5 techs out this year to check out my intermittent problem, my issues with Verizon DSL are still unresolved. My connection drops out about 5 times per week where modems will not sync up. I live in a rural area that Verizon doesn't want to put money into and they are selling it to Frontier Communications. I don't have any faith in Frontier wanting to do many network upgrades any time soon either. As soon as I get out of this contract, I will discontinue this service.
Update 1/21/2009:
Verizon DSL has been very problematic for me. The connection has been very intermittent and I have tried multiple modems. My modem loses sync a few times a week and my speeds have decreased to the point where I am lucky to obtain 768kbps. When the service goes out, power cycling the modem doesn't help... I just have to wait it out and it will sync up again when line conditions become acceptable for it to do so. Time Warner Cable's Road Runner is not available to me at this address, and wireless service is spotty in my area. Despite my problems, I am thankful to not rely on dial up.
Original Review:
After being spoiled by 15Mbps Road Runner, due to moving, I was forced to use 26.4kbps dial up for a while, now I've finally got Verizon DSL and it's performing at about 1Mbps for downloads.
I had to call tech support when I first had the modem shipped to me because it would not sync. The first time I called, a person named "Mark" who barely spoke English insisted it was because my computer wasn't connected to the modem. As soon as he started to blame that, I quickly ended the conversation and called in again. The second person I spoke with took care of something on their end and it started working.
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