 Review by DrDubious 
UPDATED: 126 days ago
member for 7.8 years, 623 visits, last login: 3 days ago
 Olean,Cattaraugus,NY
 $45 per month (12 month contract)
 about 25 days
 Verizon
 "When it works, it works pretty well."
 "It doesn't work all the time. Intermittent slow connections."
 "I would jump to another service if one were available."
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(ratings match consensus)
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Because I live in a rural area, my only option for high-speed internet is satellite. I was "lucky" enough to get DSL installed at 27,000' from the C.O. because of a prior ISDN agreement. My original speed was designated to be 768/128. In practice, because of my long distance to the CO, best speeds were about 300/100. Recently, Verizon offered an upgrade to 1.5meg/368 service. I was able to add this to my line with a new contract and change at the CO. No new hardware/connections at the home. Now, I sometimes enjoy speed up to 900/356, but usually in the 500/356 range. Frequently, for no apparent reason, the connection drops to 56k/300 for long periods, then just as suddenly pops back up to 600/356. Verizon has horrible service in my area. Luckily for me, I don't need to call them often.
Since my last comment, download speeds have increased to as high as 1meg+. The severe slowdowns are less frequent but still occur randomly.
Noise on my line caused a big problem over the winter and it took VZ about 7 trips and many more phone calls to finally accept my contention that it was THEIR lines, not my wires/router at fault. It turned out to be badly stretched wires between two of their poles deep in the woods. By the end of it, I had the personal cell phone number of my local Verizon repair tech (One of the few benefits of a small town!).
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