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Member review of Verizon Online DSL


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
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Services:
Value for money:


$36 per month avg ($15 to $95)

Speed test results 3 year trend

Review by perki See Profile
UPDATED: 34 days ago
member for 361 days, 409 visits, last login: a few hours ago


Santa Maria,Santa Barbara,CA
$29 per month (12 month contract)
about 790 days
"None"
"Lied To Me For Two Years"
"Worthless"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    My Other Reviews·Comcast
    ·VOIPo
    ·Vonage
    ·VoipYourLife
    I signed up for there 3mbps package back in 2005. For 29.99 a month. I considered comcast but at the time you needed basic cable if you want there internet. So i choose verizon. Not bad if you compare it with 24.99 AOL Dial Up. Boy was i dumb back then. I had no idea old phone lines kill data speed. But that's not the worst part. They over Charge by leaps and bounds. First my contract expired and they raised my price to 39.99 a month! They never called to warn me and i never check the bill cause its on auto pay. After i found that out i canceled right away and switch to comcast. Every Now and then i go to the verizon site praying FIOS has come to my town and of course I'm let down. : ( So i went to see if they lowered there dsl prices and they have but they no longer offer the 3mbps tier. So i called and pretended i was signing up with them and confirmed that they did not have it. What company gets rid of there highest tier? The Answer is of course one that could never provide it to begin with.

    So how much many did they suck out of me lets see. Charging $10 more for a package that they could not provide for 12 months is $120 okay and charging $10 more because of a contract expired for 13 months $260 and if you add the two that's $380 dollars!!! Wow that can buy a xbox 360, Guitar Hero World Tour with tax and then go out for a $20 steak. LOL

    But it's all done now and no I'm not going to sue. Its my fault for putting full trust in a company.

    Just try to avoid if you can.

    Followup comments:

    Mactron
    el camino Real
    Premium
    join:2001-12-16
    CM94sv

    Available here

    3 & 7.1 M VZ DSL is available here. I have 3M as do others in SM/Orcutt. Obviously your to far away from a CO or RT for it. So you don't pay attention to your bill for years and then complain ?.. Enjoy your crappy over compressed Comcast TV and over priced, Capped, and throttled Comcast HSI.

    p.s. Don't hold your breath for FIOS here... Ever !
    --
    If only the Verizon CSRs worked this well.

    perki

    join:2008-12-01
    Santa Maria, CA
    ·Comcast
    ·Verizon Online DSL
    ·VOIPo
    ·Vonage
    ·VoipYourLife

    Re: Available here

    1st just because the website says its available does not always mean its available. I had there 3 meg service for two years never went north of 180 Kilobytes. Then a buddy of mine tried to upgrade his family to the 7 meg tier but they were told the fastest they could get was 1 meg. The man lives across the street.

    2nd it was automated billing that was being automatically taken out each month never paid close attention to it until i singed up for online banking.

    3rd i don't have TV from comcast, like 99% of other people in this town i use satellite T.V. cause cable T.V. sucks.

    4th if i ever get throttled (hasn't happened yet) i still get 8 megs

    P.S. Fios has already come to certain parts of Santa Maria like the La Ventana development. But probably wont come here until 2010. After they add Santa Barbara late this year.
    Forums » comments on review of Verizon Online DSL


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