republican-creole
Search:  

 
theme to white backgroundlet page decide theme
HomeFind ServiceReviewsISP NewsFAQsForumsToolsDatabaseAbout 






how-to block ads



Member review of Verizon Online DSL


News tagged to this company
more information on the company
Full Verizon Online DSL Forum

Reviews:
read 4241 reviews (2145 positive) (1138 negative)
If you wish to review this company, email reviews@dslreports.com
login for new review notification feature
Award!

about
Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$35 per month avg ($15 to $95)

Speed test results 3 year trend
Review by astiyosti See Profile
UPDATED: 55 days ago
member for 4 years, 92 visits, last login: 81 days ago


Cherokee,Swain,NC
$72 per month (12 month contract)
about 8 days
Verizon (ex GTE)
"solid signal never down"
"paying your bill"
"good product cant seem to pay my bill"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    The service is great phone and dsl package.However i have the hardest time paying my bill.I forgot my login and password.So i called support after being transfered 7 times and 2hrs later still no fix.The next day i call support again to try to make a payment and well they like to charge a convenice fee of 3.50 whats going on here i asked her.I asked her where i can make a payment at she informed me there was no autherized pay station in my area.The funny thing is they (verizion) operates in three countys here swain,jackson,and graham and they dont have an autherized pay station.Go figure right lol.I fount a radio shack were you can pay your bill because i couldnt login to my account online to pay.so i paid my bill.Nine days later my dsl goes out so i called tech support in india and stayed on the phone with them for an hour unpluging reseting and flipping the phone cord around.(he wouldnt move on to the next step till i did this ) so finally he hung up on me.After calling i finally got an answer my payment never posted to my account.They cut my dsl off I called radio shack and they confirmed they had made the trasaction they gave me a conformation number.I then called verizion back and Wow it just had posted to the account. Bottom line is why dose this company charge you to pay your bill on time while vonage dosnt charge you or directv or dish network and why did i have to go through all this just to pay my bil

    Followup comments:
    Forums » comments on review of Verizon Online DSL

Friday, 27-Nov 04:57:04 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.