The day before the activation date my telephone went dead because they did something and on the activation date they sent a repairman to finish moving me to a different line. Other than that everything is working okay. I have the .5mb to 1mb DSL and I am getting the full 1mb. Once it was activated and the Westel 7500 was set up - I removed Windows 7 and installed Ubuntu 11.04 64-bit and everything still works.