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Verizon Online DSL page on DSLReports
Six Month Rating

Reviews:
bullet 4497 reviews (2191 good) (1258 bad)
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Review by unhappy8 See Profile

  • Location: Taunton,Bristol,MA
  • Cost: $20 per month
  • Telco party Verizon
Good "India is always awake"
Bad "India is always awake"
Overall "have read "good till problem"...who Never has problems? but they are right"
Connection reliability:
Tech Support:
Value for money:
(ratings below consensus)

whoever shows up at your residence please treat them nice..they really can help and try so very hard
The last tech at my house wasnt even a DSL tech but got the problem (temporarily) fixed with a phone call to someone who COULD fix the problem

1M DSL service $20/month
originally 768k for (no idea)
10 year DSL customer (I did the hard work)

westell modem originally supplied was obsoleted before they sent it (found out later)..that began the problems
finally bought my own, so of course they dont support it even though its better than what they will supply you with even as of this date -- Actiontec too..go figure($140 2yrs ago)

problems last 3 months..I give up..they win..I'll leave
I refuse to pay full price for half or less speed that they won't fix
so to make it even up I will cancel DSL and landline and get cable speed from
someone ELSE or even dry loop dsl from someone ELSE
and TracFone works for a basic Cell

because really if you cant handle DSL why would I pay you more for potentially the same corporate problems with FIOS

I feel bad for thier land line division employees
they can fix it if they wanted
they just dont want to

(four or five letter word) VERIZON
see ya



member for 2.6 years, 1 visits, last login: 2.6 years ago
lodged 2.6 years ago

Comments:
law2

join:2012-02-10

verizon

thanks for heads up

law

lunghd

join:2011-02-13
Elliston, VA
Reviews:
·Verizon Online DSL

Re: verizon

If you have an alternative - grab it. Verizon's local service techs are great (the guy's in the vans...) the rest of Verizon sucks. (And God forbid you attempt to reach the guys in the vans... Verizon has made sure you'll die of old age before they connect you to someone who can actually fix a problem.)