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Verizon Online DSL page on DSLReports
Six Month Rating

Reviews:
bullet 4499 reviews (2192 good) (1258 bad)
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Review by acieed808 See Profile

  • Location: Suffolk,Suffolk City,VA
  • Cost: $45 per month (12 month contract)
  • Telco party Verizon
Good "somewhat cheap"
Bad "line interupts"
Overall "internet connection goes down for no reason"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

The internet goes down without warning and knocks out my VOIP. Called technical support a few times and was able to get new modem but problem still presists.

member for 4 years, 5 visits, last login: 1.2 years ago
lodged 2.5 years ago

Comments:

Kelly

@verizon.net

Verizon service let down

My experience with verizon has been HORRIBLE! My dvr box breaks constantly and I do not like the way the tech support works. Very rude people
mskali

join:2012-03-09
Garland, TX

Re: Verizon service let down

have to agree. i have no landline service right now, and internet is intermittent. can't get a tech out until next week. can i get a credit on my bill? don't think so.