Review by (hidden by request)
Good "nothing so far"
- Location: Haddonfield,Camden,NJ
- Cost: $150 per month (24 month contract)
Bad "sum total"
Overall "Crap before even being installed."
|Pre Sales information:|
Value for money:
(ratings below consensus)
Just decided to make a leap of faith and switch to Fios from Comcast.
The installation was supposed to happen today, 6/4/12, between 9 am and
noon. I confirmed this two times with Verizon. At 11:30 am this morning
, I called customer service; having been a long term Comcast customer, I
felt this was a good idea. Well, a glitch had occurred and nothing was
going to happen today. Verizon apparently felt it was unnecessary to let
me know. So, I lost a morning of work, I received snarcky comments from
my boss and just got a call from Verizon wanting me to take even more
time off from work to sit around waiting for them to come or not come.
When I told them that they would have to come during an evening, the
person said they don't work nights and yet another person would call me.
This is the sad story of my introduction to Verizon Fios. It hasn't even
been installed and I'm getting crap service.
(review was emailed from domain philamuseum.org)
lodged 1.5 years ago