Review by buzzer7994
Good "When it stays connected its fairly stable"
- Location: Brownwood,Brown,TX
- Cost: $85 per month
- Install: about 45 days
Bad "Constant intermittent connectivity issue"
Overall "Verizon has worked on my line a dozen times, they say wires in area are old"
|Pre Sales information:|
Value for money:
(ratings below consensus)
When my service can stay connected , sometimes it works perfectly for a couple of weeks or so, it's great. The problem is the majority of the time the connection drops several times throughout the day. Sometimes it will be off for 5-10 minutes or sometimes half the day. Of course when the techs come out, it seems to work ok. They will move a few wires around and call it good. Sometimes this does seem to help for a while, but for last two weeks the connection is dropping every hour for at least a few minutes. It's really annoying, but I get charged the full amount. They were supposed to come out Thurs. & I received a text saying a tech had been dispatched. I never saw anyone and exactly one minute later I received a text saying my issue was resolved. I have had this connectivity issue for over 2 years !! What the heck could they have resolved in 1 minute? Meanwhile of course my issue remains. I'm connected then not 8 yes I have restarted my modem !!!
member for 4 years, 3 visits, last login: 1.9 years ago
lodged 2 years ago