Review by Zenit
Good "It was reliable, consistent, low ping times."
- Location: Purcellville,Loudoun,VA
- Cost: $65 per month
Bad "Technology never improved. VZ seemingly let the copper plant slide."
Overall "Great in the past, today? No. If its your only choice, its better than overpriced 4G or Satelite. "
|Pre Sales information:|
Value for money:
(ratings match consensus)
This review is for past service that I had received. Switched to Comcast in the late summer of 2011.
We were hosted out of the central office, former C&P Tel/Bell Atlantic.
Signed up for 768k/100k DSL, switching from Dial Up. We had some minor activation issues, but after a phone call, they enabled our line at the DSLAM in 1 day. The service was leaps and bounds better than what Adelphia was offering over Cable. While slower, it was much more reliable! Equipment was a Westel 6100 modem, made in USA!
No equipment rent.
We switched to 3mbit/1mbit, the maximum our line could support. Speed was consistent, sometimes a little higher.
There were 4 major outages over the 7 year period involving something with the DSLAM. Our actual telephone line has not gone bad, since it is underground all the way to the CO.
Tech support was pretty terrible, being outsourced to India. They at one point insisted that DSL does not work on Windows 95, when it did! I told them I had 98 and worked through their procedure, and it worked.
As time went on, our hope for faster DSL service diminished. VZ was deploying FIOS everywhere else in this county. Meanwhile, they let the copper infrastructure slide. It was clear service was not going to get better...
We needed more speed than 3mbit, and we switched to Comcasts performance tier (25mbit) in 2011.
Still holding breath for FIOS which was due to come to our town in 2012. (It has, in a very limited scope)
Shortly after we left VZ DSL, they made it impossible to order a dry loop. We did not have a dry loop, but the idea crossed our minds at times.
The only thing I miss from VZ's DSL was their routing. It was a lot more consistent than Comcast's.
If DSL is your only wire-line choice, take it. Its better than nothing, even if its delivered by unloved copper.
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updated 80 days ago