 Review by dandeman 
UPDATED: 7 days ago
member for 7.9 years, 3154 visits, last login: a few hours ago
 Chapel Hill,Orange,NC
 $32 per month
 about 10 days
 BellSouth
 "Connection Reliability improved since 05/29/09"
 "Email Service now unreliable with conversion toYahoo Email"
 "Ups and Downs - Overall AT&T impact to old BellSouth reliability"
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Connection is now rock solid since long term problem referenced below was fixed.
Only 3 line drops (in the normal range) since 5/29. No drops since 07/01/09 and counting.. 8MB download/512KB upload sync rate.. (capped in 1.5mb as that's the service I pay for.)
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After quite a long period of problematic disconnects, my DSL has gone back to rock solid since 5/29/09. Only 2 disconnects have occurred since then. Can't say for sure that is what fixed it, but I did see techs spending a good part of a day working out at my DSLAM 1/2 mile away.
My modem and local loop (at the house and down our private road) were not touched.. The local loop connections inside the telco cab/DSLAM which may have been worked on..
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Local DSL Loop work just fine, but very frequent disconnects.
AT&T BellSouth is no longer in the rock solid category... There are periods that it is rock solid and then there will be periods (mostly weekends) that reoccuring PADT commands are sent to knock down connection....
Since my DSL modem is set up to automatically reconnect, it does so.. but sometimes it continually cycles through connects/disconnect sequences.. and then it will run rock solid other times..
I have IP address monitoring software so I have date and time stamps every time they knock down the dynamic IP connection.
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