 Review by Mem 
UPDATED: 305 days ago
member for 6.6 years, 3052 visits, last login: a few hours ago
 Memphis,Shelby,TN
 $38 per month (12 month contract)
 BellSouth
 "now rock solid access with great speed for the $$"
 "install problems (5 yrs ago) that only solved here at DSLR"
 "Excellent service, dependability and consistency of connection at speed"
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(ratings match consensus)
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When I first signed up, I received all hardware in a couple of weeks and was told all was working. Turns out provisioning the line was an absolute mess as the help desk people generally didn't have a clue as to the questions I was asking and at the time a truck roll was frowned upon. It's a long story but some folks here helped straighten it out and after 60 days of working on it, none too soon. The original PCI card drivers also needed upgrading and since that time I have switched to the Cayman 3220H. This eliminates the need for drivers on the computer (excellent when upgrading OS) and has definitely proved itself over time.
Reports from friends and others on-line show that this type of problem for install has been worked out over the 2 year period since it occurred to me. Also, the employees that participate here on their own time is a great help to all. It is obvious that the knowledge level of DSL has increased during this time.
Since that time, BSFA has been excellent in the service, speed and reliability areas. Mail ha,s worked well for me with the multiple accounts and aliases and newsgroups have not been problematic. DNS servers have been reliable in this area. Authentication connection has been quick and easy every time. Dynamic IP's with PPPoA have been fine for the work I do since I am able to hold the IP for extended periods of time using the 'always on' connection when needed.
If you have the choice between BSFA or CLEC DSL and cable, I'd recommend BSFA all the time.
Additional review update 2/11/07: DSL at the 3 Mbps range for my service and doing well. Price is reduced from previous amount and the service meets my needs for now.
10/29/2007
I am now using the DSL Extreme (3Mbps down/384 Kbps up) for almost 6 months - reliable, maintains throughput, DNS servers need improvement (use OpenDNS most of the time). Still satisfied with the service.
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AT&T Southeast
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