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Member review of AT&T Southeast


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read 2509 reviews (1562 positive) (410 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$48 per month avg ($20 to $144)

Speed test results 3 year trend
Review by sousademiami See Profile
UPDATED: 1.4 years ago
member for 6.7 years, 2225 visits, last login: a few hours ago


Miami,Miami-Dade,FL
$47 per month
about 10 days
"Relatively reliable connection"
"Bad customer support"
"Worth it as long as you don't need customer support"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Comcast
    Ordered the service early in January of 2003. The install kit arrived five days later. Unfortunately that was not the day my service became functional. After several hour-plus long phone calls to tech support they finally agreed with me that the line would need to be checked, and maybe the problem was on their end. It was. It's too bad they don't believe in the motto "the customer is always right" because it would have saved me a very large headache. Aside from the initial problem, and one more a few months later, which was about the same, the service has been reliable with almost no downtime.

    Followup comments:
    view ALL 6 comments

    BlockedMyPort

    @bellsouth.net

    decent speed, but blocking ports



    They block port 25 and force you to use their smtp server instead. They don't disclaim this, and won't admit to it via their customer service line. I finally got a supervisor on the phone who explained that they don't block, they "restrict."

    Right.

    Speed is good, not as fast as advertised though (3-4meg/sec instead of the 6 I pay for)
    permalink · 2008-05-27 20:42:46 · Reply to this
    ruraltn

    join:2008-05-16

    2 edits

    Re: decent speed, but blocking ports

    said by BlockedMyPort :



    They block port 25 and force you to use their smtp server instead. They don't disclaim this, and won't admit to it via their customer service line. I finally got a supervisor on the phone who explained that they don't block, they "restrict."

    Almost all ISPs block port 25. I don't agree with it, but there isn't much you can do about it, except deal with it. If you want to use someone else's SMTP server, that usually involves using a diferent port. Port 465 is common. They don't block that one.

    Check with the people running the mail server that you want to use. They should be able to tell you what other incoming ports they support.

    If you want to physically host your own email server, ATT/Southeast will supposedly unblock port 25 at your request. If they won't, this company can help for a small fee.

    »www.dnsmadeeasy.com/
    --
    www.east-tennessee-land.com
    permalink · 2008-05-28 07:43:47 · Print · Reply to this

    guest2008

    @bellsouth.net

    Re: decent speed, but blocking ports

    I think it is wrong to block any ports. I understand blocking ports for users that do not know how to protect them self. But do we live in China or is this a free country? If no company owns the internet but simpley sells access to it why should they be allowed to decide what you have access to?

    In the end it does not matter since we will always find a way around the blocks they spend time and money putting in place. Waiting for when they try to block encrypted data since they can not see what you are doing. I hope to see a day when we use more free and open wireless and not depend so much on over priced ISPs.
    permalink · 2008-05-28 21:37:00 · Print · Reply to this
    Forums » comments on review of AT&T Southeast

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