Review by jrs8084
- Location: Statesville,Iredell,NC
- Cost: $43 per month
- Install: about 3 days
Overall "Very Good"
|Pre Sales information:|
Value for money:
(ratings above consensus)
8/2010: UVerse became available in this somewhat rural area (???) With the good service, I am thinking about it!
10/2009 : Updated to 6 Mbit service 6 months ago. No issues.
I already had DSL service, so install was nothing other than sending out a new modem. My old one was flakey, so I opted for a new (free, rebated) one. But, even though line was provisioned over in a day, I did have to wait two days for the modem as the old wouldn't work.
The call center was in Argentina, and while very helpful, the call quality was awful. My tech had a wireless headset, and it kept fading in out. The call was dropped a few times, but she always called back (!!) She made a mistake in her information about the bundling, and called me right back to correct it.
3 down, 384 up, Dynamic address, PPOPoE, very reliable. Free modem wired for either USB or ethernet.
Biggest positive-no contract.
Update: 9/2007: Service is still good, no changes since the SBC/at&t conversion. Service has gone down a few times, web site is useless in terms of tech support. But, overall, still very good.
Update 12/2008: Still good service.
member for 11.7 years, 5039 visits, last login: a few hours ago
updated 3.3 years ago