 Review by jrs8084 
UPDATED: 340 days ago
member for 6.4 years, 1957 visits, last login: a few hours ago
 Statesville,Iredell,NC
 $36 per month
 about 3 days
 BellSouth
 "Reliable"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I already had DSL service, so install was nothing other than sending out a new modem. My old one was flakey, so I opted for a new (free, rebated) one. But, even though line was provisioned over in a day, I did have to wait two days for the modem as the old wouldn't work.
The call center was in Argentina, and while very helpful, the call quality was awful. My tech had a wireless headset, and it kept fading in out. The call was dropped a few times, but she always called back (!!) She made a mistake in her information about the bundling, and called me right back to correct it.
3 down, 384 up, Dynamic address, PPOPoE, very reliable. Free modem wired for either USB or ethernet.
Biggest positive-no contract.
Update: 9/2007: Service is still good, no changes since the SBC/at&t conversion. Service has gone down a few times, web site is useless in terms of tech support. But, overall, still very good.
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AT&T Southeast
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