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Member review of AT&T Southeast


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Reviews:
read 2393 reviews (1525 positive) (372 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$49 per month avg ($10 to $200)

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Review by iLive4Apple See Profile
UPDATED: 130 days ago
member for 2 years, 860 visits, last login: a few hours ago


Helena,Shelby,AL
$44 per month (month by month)
about 8 days
BellSouth
"It is very reliable now"
"The techs were not that good, they installed my dsl on the wrong port which added delays to installation"
"After its up and running it is always the same speed and is very reliable"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·ViaTalk
    I ordered AT&T DSL service and switched from Charter HSI and Sunrocket VOIP in December of 2006. The ordering process was pretty easy but it took 3 weeks for them to port my number away from Sunrocket. And when my number did port and my landline started working, they had set my service up on the wrong port card. I was set up for the DSL Ultra service and was paying for Extreme 3.0.

    After a few hours they finally got it upgraded correctly after sending a tech out.

    I March of 2007 DSL Extreme 6.0 came to my area so I promptly upgraded. It took about 2 days and my speeds were upgraded. Now since I live less than 1/4 mile away from the DSLAM my speeds are very stable. The quality of the phone service is a different story though.

    I am just waiting for AT&T to replace the switch in my area with a digital one and maybe the fiber. Gotta love my wishful thinking.

    But I would recommend Fastaccess over Cable any day.



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    Followup comments:
    view ALL 2 comments

    datadink

    @bellsouth.net

    att installs

    remember...installs are performed by contractors...contractors.. you get what you pay for!
    permalink · 2008-03-23 14:43:20 · Reply to this

    datadink

    @bellsouth.net

    techs/contractors

    att has be using contractors heavily now for about 6 months. they are willing to lose customers to meet there bottom line...revenue!! they want MORE profit. it's a 250 billion dollar corp but still not enough. totally concentrating in uverse. dsl as we know it not important and nothing planned to maintain old technology. hopefully uverse gets here on time or else.... stare at the wall.
    permalink · 2008-03-23 14:55:29 · Reply to this
    Forums » comments on review of AT&T Southeast

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