Review by fenix_jn 
member for 5.3 years, 1479 visits, last login: a few hours ago
updated 1.1 years ago
 33156
 $20 per month about 27 days BellSouth "Cheaper than cable" "Unstable, speed STILL fluctuates, but not as much as before" "Usable internet for most applications... remember CAPS!"
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(ratings match consensus)
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04/03/11:Well so far the speed has stabilized to a blazing 3.5Mbps, some days it will go to 4.2Mbps. Now I receive emails and physical mail every week about Uverse and how it is something that I have not seen before, yada yada yada... for the wonderful price of $89 with a contract.. btw the internet speed included in that is 3 Mbps. I guess since this package includes TV and phone seems unnecessary to me. Aside that, the new TOS also might become a problem in the near future, hoping that they wont enforce that until after I'm out of the promotional deal.
So far DSL works, getting 55 to 70% of the advertised speed.. well it could be worse from what I have seen in some other places. ABB (Cable) is still on the roof as far as pricing for internet service... plus the fees and all that. Even at the comparable speed for ATT, ABB is still more expensive, go figure.
Back to BS (09/08/10): Well after my little disaster with ABB I had no option than to return to ATT (gotta love monopolized markets...). Installation took me about a month due to some technician not showing up and reporting everything done. After multiple phone calls and some issue with my HOA, I was finally able to get DSL 6.0 Mbps. Good thing they have a little promo going for a year at $19.95/mo.
Speedwise, not the best: speed rarely goes over 4.5 Mbps. Sometimes the modem will disconnect on its own but will reconnect within the minute. The average speed is usually around 3.1 - 3.3 Mbps/300 - 450 Kbps. I was able to use my old westell 6100 modem instead of the 2Wire ones so saved myself the $75 (which are refunded after rebate... after a few months... on a prepaid card... with fees).
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Ok a little update on the status: Well finally I got Xtreme 6.0 and I must say it's amazing... Sometimes it goes over 6.5 Mbps. nice!... the change actually took them almost a week, I got decieved by the online system. So far, I have not experienced the disconnections anymore...
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Back to BS: Well since I'm not the owner of the phone line my family makes changes without my previous knowledge. So I was about to scream to a BS rep and found out that my own family moved me from EL to BS... consider this the reason. Well, ok here we are:
Service is still stable, so far I still need to disconnect/reconnect sometimes from router (or reset modem) when connection seems unresponsive. However, I recently moved and I'm aiming to get extreme speed this time (6.0 Mbps) if building structure allows it (and distance from CO....). After my unscheduled move I'm checking out some new features:
Now I'm not on BS, I'm on AT&T (old news)
DSL speed changes can be done online and can be changed on the fly (before it took them 3 days to make this happen, even if the order was placed online)
DSL seems cheaper on high tiers (6.0 @ $42.95?, but I understand this as result of the merge)
So far I'm happy except for my reconnection issues but they are very seldom.
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Well I started with Lite (256/64) and I understood that speed is necessary. I use my internet mostly for online gaming and file downloads so I really needed more. Currently I am on the Ultra/Extreme (I'm not quite sure...) (3000/256)... I wanted to go full 6 Mbps but it seems that I can't because of geographical issues.
Ordering and installing was kind of easy for me since I had installed wired networks in the past. 5 full days to get the modem. It takes 2 days (at least 1 full day) to "upgrade" (Yes, I tested each one of the speeds offered by bellsouth and each one took at least 2 days to complete).
So far speed is as promised. Sometimes I have to restart the modem because it just won't connect. Beside that, customer service is good. I should say great but here's why: One night I was working on my PC and suddenly the internet went down. After research I found that it was their server. So I call at 2.30 am and they actually picked up and told me that they were doing upgrades to their servers and service should be reinstated by next morning. Well I had to work with dial-up. What bothers me is the fact that they did not notify me. A email would been nice.
The speed is as stated most of the times with a few bottlenecks in which the speed is like 1.5 - 2 mbps but I can live with that as long as it does not fall below 1 mbps. Static IP seems to work flawlessly.
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