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Member review of AT&T Southeast


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$49 per month avg ($10 to $200)

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Review by Pesimist See Profile
UPDATED: 29 days ago
member for 1 year, 366 visits, last login: 1 days ago


Valley,Chambers,AL
$43 per month
about 3 days
BellSouth
"Fast - No Drop Outs - Easy to get up and running."
"No Bad Points - None"
"Speeds are as advertised without interruptions."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    My Other Reviews·HughesNet Satellit..
    20 June 2008: Well - I bit the bullet when I found out that DSL Extreme 6.0 was now available in our area. I've adjusted the price to $43/month, which I don't find out of line when compared to our local cable company rates & those of HughesNet. So now I'm on the 6 MEG plan and yet to see less than 5.9 download speeds even during peak usage times. Sorry - I tried to get the speed tests I've done as I've gone through the upgrades in sequential order by date, but couldn't.

    4 April 2008: Another month has come and gone, can't say anything but good for AT&T's DSL service. The 3 MEG service is great, no latency, speeds as advertised - always. There has to be something bad, doesn't there?

    7 March 2008: It's been a month since I signed on with Bellsouth, no dropouts, no latency problems. Sure am happy that HughesNet performed so bad that I swapped over. Bellsouth has now made DSL Extreme service available in our area -so I upgraded last night. Couldn't believe how fast Bellsouth implemented 3 MEG service is - already up and running. Can you say "Happy Camper"?

    After dropping Hughes service a week ago, DSL service sure is a welcome relief.

    I signed up for the Fast Access Ultra Service (1.5/256), the fastest service we have available in our area. So far speeds I'm getting are close to what was advertised with minimal latency. Haven't noticed drops in speeds during peak hours.

    Too bad DSL wasn't available in my area sooner. Cable broadband also became available at the same time as DSL but after reading the reviews here on Charter (50-50 split) between the happy's and not so happy's compared with the 75-25 split on DSL, I jumped on board.

    I probably would have rated AT&T/Bellsouth better but after experiencing so many Hughes problems, I'm running on the conservative side until I've had DSL for a few months.



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    Followup comments:

    Black Beauty

    @bellsouth.net

    To Whom It May Concern Thank You To AT&T Mr. Elliot Hilton

    April 16, 2008

    To: Mr. Elliott Hilton,
    Service Technician ,
    AT&T Southeast
    Central Riverdale I&R

    From: Ms. Sylvia Black,
    AT&T Customer (As of April 2, 2008)
    Saddlewood Dr.
    Jonesboro, Georgia

    To Whom It May Concern,

    First, I would like to say thank you to Mr. Elliott Hilton for all of the help he gave me to make the process to connect DSL in my home. The quality of service was excellent. Elliott did a great job of explaining all of the connection hook ups in the home. I was really impressed how he was able to give service without the computer and lap top in his presents. Mr. Hilton showed great professional customer services. His diligence in writing down the information for the system to get started in I purchase my desk computer. Elliott sincerity and commitment were obvious from the first moment he enter my home. His knowledge is so powerful. And for that I say Thank you Elliott.

    AT&T has a jewel working for them and I would recommend Elliott and AT&T family to anymore. Again, Thank you Elliott!! God mad you and he has programmed you for victory. When you think and talk positive, and know how to conduct yourself in a professional and timely manner, excellent and success comes . You will be propelled toward greatness. Words cannot tell about the helping hand that was shown to me while getting me started with the DSL at my home. You can be sure that I'll recommend AT&T to all of my family , friends, co-workers and business associates.

    Sincerely,

    Sylvia Black,
    AT&T Customer
    Forums » comments on review of AT&T Southeast

Sunday, 20-Jul
07:05:21
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