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Member review of AT&T Southeast


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Reviews:
read 2404 reviews (1530 positive) (374 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$48 per month avg ($10 to $200)

Speed test results 3 year trend
Review by b33023 See Profile
Posted: 35 days ago
member for 65 days, 17 visits, last login: 1 days ago


Hollywood,Broward,FL
Contract price not specified.
about 5 days
"Decent web pages for DSL ordering info. Phone support is in USA again?"
"Fast Access DSL is always maxed out at 2/3 the speed. Tech support is garbage."
"Regional phone monopolies don't make for good service or speed."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    Ordered BellSouth (now AT&T) FastAccess DSL Extreme which is supposed to be 3 Mbps DL / 384 Kbps UL. Reality is I am getting robbed every month because I almost never get more than 2 Mbps DL when I do speed tests using java, flash and even the ISPs own speed test web site. I have e-mailed tech support several times, and never get anything but generic auto-replies. I am less than a mile from my CO so this is pretty awful. If I had another choice besides AT&T or crapcast (er Comcast) I would do it!

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