Review by trouard  UPDATED: 52 days ago member for 9.3 years, 340 visits, last login: 34 days ago
Baton Rouge,East Baton Rouge,LA
$32 per month
AT&T
"Always there when problems arise with a human on the other end!"
"Sometimes runs a little slow, but not too often."
"I don't think I will be leaving them anytime soon!!"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings above consensus)
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My DSL has been fine from the beginning and I am still with them now and I have been with them for around 12 years. They have never had to come out and fix a line on the house or in it. The speed of d/loading is right at 2.9 Mbps = 345Kps and I am happy as can be with their over the phone technical service. They will help you with any problem, theirs or some other software, especially Microsoft. You also talk to a human you can understand, not to some person in India that you couldn't understand even if he/she wrote it in a chat session. Been there, done that with Symantec and I don't have a piece of Symantec on my computer anymore at all. They supplied me with a Westell ADSL modem, offered to set it up for me for no charge even though I handled the setup myself and I have it behind a LinkSys WRT54G router with Sunbelt's Vipre Antivirus and Spyware and compared to the local cable I see no comparison. I prefer the dsl because of speed, price and service. I tried cable and gave it back quick. Overall I have been truly very satisfied with AT&T and I think it's going to get even better. The price is not too bad either. I just wish I could get at least 6 Mbps.
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