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Member review of AT&T Southeast


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read 2511 reviews (1562 positive) (410 negative)
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Six Month Rating

Pre Sales information:
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$50 per month avg ($32 to $144)

Speed test results 3 year trend
Review by jerrymaynor See Profile
Posted: 137 days ago
member for 5.9 years, 585 visits, last login: a few hours ago


Alpharetta,Fulton,GA
$90 per month
BellSouth
"Mostly reliable"
"4 calendar days for scheduled POTS repair - almost a week until fixed"
"They emphasize reliability but, in reality are worse than cable"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    I have had ATT voice and DSL service for almost 5 years with no outage of more than an hour on POTS and 2 days on DSL until last week. I've been without dial tone for almost a week now and the best that ATT can do is "repair by 7pm on Saturday" (2 days from now). I think that 8 days to fix what their advertising describes as a "lifeline" service is laughable and totally unacceptable. Unfortunitely, this seems to be what the merger of Bellsouth with ATT has brought us - cable level hyperbole in advertising with sub-cable quality service.

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